COVID-19 Preparedness & Response Plan


The following COVID-19 preparedness & response plan has been established for Tele-Rad Inc. in accordance with MIOSHA Emergency Rules for Coronavirus disease 2019 (COVID-19).  The purpose of this plan is to minimize or eliminate employee exposure to SARS-CoV-2.

Company leadership has evaluated routine and reasonably anticipated tasks and procedures for all employees to determine whether there is actual or reasonably anticipated employee exposure to SARS-CoV-2. Tele-Rad Inc. has determined that its employees’ jobs fall into only the lower exposure and medium exposure risk categories as defined by the OSHA Guidance on Preparing Workplaces for COVID-19:

■ Lower Exposure Risk Jobs. These jobs do not require contact with known or suspected cases of COVID-19 nor frequent close contact (for example, within six feet) with the general public. Workers in this category have minimal occupational contact with the public and other coworkers. Examples are small offices, small manufacturing plants (less than 10 employees), small construction operations (less than 10 employees), and low-volume retail establishments, provided employees have infrequent close contact with coworkers and the public.

■ Medium Exposure Risk Jobs. These jobs are those that require frequent or close contact (for example, within six feet) with people who may be infected with SARS-CoV-2, but who are not known or suspected COVID-19 patients. Examples are most jobs at manufacturing plants, construction sites, schools, high-volume retail settings, and other high-population-density work environments.

Tele-Rad Inc. will not discharge, discipline, or otherwise retaliate against employees who stay at home or who leave work when they are at particular risk of infecting others with COVID-19. We care deeply about our employees and are making large-scale efforts to keep everyone safe and healthy.


  1. Increased cleaning and disinfecting of shared spaces and surfaces conducted at least twice daily. Technicians serving critical infrastructure customers have also been directed to wipe down cars and equipment before and after working on them.
  2. Retail team members have been trained on appropriate cleaning procedures (including cleaning between customers) as well as how to manage symptomatic customers. In addition, all retail stores have measures in place to regulate entry, encourage social distancing, communicate with customers about safety practices, and abide by occupancy limits.
  3. Individuals who are not fully vaccinated are encouraged to continue wearing face masks, but masks are no longer required in our workplace, per the most recent state guidelines. Face masks are also optional for fully vaccinated employees.
  4. Additional personal protective equipment (PPE) has been provided (gloves, protective eyewear, respirators for high-risk areas, etc.).
  5. Resources have been provided to ensure a work environment that promotes personal hygiene. For example, no-touch trash cans, hand soap, and alcohol-based hand rubs containing at least 60 percent alcohol.
  6. Guidelines and signage on social distancing, face coverings, and hygiene have been implemented in work areas.
  7. Employees have been divided into teams, primarily on a geographic basis, and close or extended contact with members of other teams is limited to increase employee safety and ensure business continuity.
  8. Remote work to the extent possible is no longer required by the state guidelines, but reasonable efforts will be made to accommodate needs and preferences for remote work.
  9. Implement ongoing communication practice between employees and management (actively encouraging those who are sick to stay home, checking-in on working conditions and mental health, etc.)
  10. All employees have been provided adequate, usable, and appropriate training, education, and informational material about business-essential job functions and worker health and safety, including proper hygiene practices, use of any workplace controls, and how to notify the business of symptoms of COVID-19.
  11. All employees are required to complete a daily health survey before beginning work on any day when they are in the workplace or at a customer location. This survey enables employees to report possible symptoms, including fever, as well as any possible exposure to COVID-19.
  12. Each company location’s service manager, or service coordinator in absence of the manager, has been designated as a worksite safety supervisor responsible for implementing, monitoring, and reporting on the COVID-19 proactive and reactive control strategies described within this plan. If the service manager and coordinator are both offsite and more than one other employee remains at the worksite, the most senior employee will assume the role and responsibilities of safety supervisor.



  1. If an employee shows signs or symptoms of COVID-19, he/she is required to stay home (or go home) and report it to his/her manager and/or Human Resources immediately via phone. It is the manager’s responsibility to ensure that Human Resources is informed within 24 hours.
  2. When an employee is identified with a confirmed case of COVID-19, the local health department and any co-workers, contractors, or suppliers who may have been in close contact with the person will be notified, without disclosing the name or identity of the infected individual
  3. We will follow CDC and/or state guidelines in regards to quarantine and isolation of individuals exposed to a confirmed case of COVID-19, or showing symptoms of COVID-19.
  4. If appropriate members of the team are not available to keep a location operational, it will be temporarily closed. Communication to customers will be posted onsite, primary phones will be forwarded, and the sales team and service manager can proactively contact customers to reschedule service or pick-ups or drop-offs.
  5. Any facility will be cleaned and disinfected using commercial grade cleaners in the event of a positive case of COVID-19 in the workplace. This will include scrubbing of surfaces and commonly-touched areas as well as 48-hour quarantine of equipment or materials used by the infected individual where applicable.
  6. We will be following current CDC and local health department guidelines for allowing employees to return to work after exposure, symptoms, or a confirmed diagnosis of COVID-19.


Tele-Rad and TR Tactical are committed to the health and safety of both our employees and customers and will implement and monitor the control strategies listed within this document. Any questions or concerns can be directed to Human Resources at 616-396-3541 x160.


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