Battery Management and Maintenance

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Tele-Rad's Guide to Ordering and Maintaining Motorola Batteries

Motorola offers various options when choosing batteries as well as warranties to back up the quality of its products. When choosing a battery, it is best to be aware of all of your accessory options, the beneficial warranties (as they vary between battery types), and to be mindful of proper battery care and storage. 

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Batteries should be replaced every 18-24 months
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Identifying Battery Needs

Standard batteries offered by Motorola are a good option that provide sufficient battery life for your portable radios. However, when looking toward longevity, the IMPRES and IMPRES 2 battery lines are top-tier options that provide extended battery life when properly taken care of.

The original IMPRES batteries were developed over a decade ago for the XTS™ series, and more recently, have become compatible with the APX™ series. When used with the IMPRES charger, IMPRES batteries provide automatic adaptive reconditioning, end-of-life display, and other advanced features. Designed to maximize talk-time and battery cycle life, data is automatically stored in the battery and communicated to the charger via a unique IMPRES communication protocol. 

The IMPRES 2 is the new and improved version of the original IMPRES battery designed for APX™ series radios. This next-generation energy system is safer and smarter, keeping you powered for longer. Combined with IMPRES 2 chargers, you can expect 40% faster charging and can customize your charging to extend the life of batteries in storage, while managing power more intelligently using enhanced diagnostics. 

Warranties

All Motorola batteries come with a warranty upon purchase, the length depending on the type of battery. Each battery has both a workmanship warranty and a capacity warranty. Workmanship warranties are intended to cover any defects or flaws in the battery caused by workmanship during production (starting from the date they are delivered from Motorola Solutions). Capacity warranties refer to batteries that are within the warranty range (listed in the table below) that either fail or are no longer maintaining 80% of their rated capacity (starting from the date they are delivered from Motorola Solutions). 

BATTERY WORKMANSHIP WARRANTY CAPACITY WARRANTY
IMPRES 2 48 Months 24 months *
IMPRES 24 Months (NiMH and Li-Ion) 18 months **
STANDARD 24 months *** (NiMH and Li-Ion) 12 months

*IMPRES 2 batteries NOT charged exclusively in IMPRES 2 chargers receive a 6-month capacity warranty reduction (i.e., 18 months instead of 24)

**IMPRES 18-month capacity warranty only valid for IMPRES batteries charged exclusively in IMPRES chargers. IMPRES batteries that have been charged in non-IMPRES chargers receive standard 12 months capacity warranty.

*** SL Series battery warranty is 12 months.

All Motorola batteries are warrantied against workmanship faults for 12 months unless otherwise stated, starting from the data the batteries are delivered from Motorola Solutions.

Proper Battery Care and Storage

To ensure your battery not only reaches its guaranteed life capacity, but quite possibly exceeds it, there are preventative care and proper storage measures that can be put in place.

DO NOT: 

    • Store batteries with flammable materials.
    • Disassemble, crush, puncture, shred, or otherwise change the form of your battery.
    • Dry a wet battery with an appliance or heat source, such as a hair dryer. (Instead, if the radio battery contacts are wet, thoroughly dry the battery contacts before attaching the battery to the radio.)

ALWAYS:

    • Store batteries in a well-ventilated, temperature (68°F/20°C to 86°F/30°C) and humidity (30%-60%) controlled environment.
    • Use the battery in accordance with its water and dust Ingress Protection (IP) rating.
    • Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other containers with metal objects such as jewelry, keys, or coins.
    • Perform monthly inspections of all battery contacts for dirt, grime, and dust. Clean the contacts using a microfiber cloth or a lint-free cloth.

Battery Storage Recommendations:

    • If storing new batteries, they should be charged to greater than 50% (but less than 100%) state of charge within 1 month of receipt
    • Every 9 months, batteries must be recharged to greater than 50% state of charge.
    • Do not store batteries attached to radios or host devices–this will minimize the current drain on the battery.

Care and Handling:

    • Charge battery within 1 month of receipt.
    • Always charge your battery using the approved Motorola charger. Charging in non-Motorola chargers may lead to reduced performance and battery damage.

Plan Ahead to Replace Batteries

We recommend that all Motorola customers take inventory and consider their future battery needs ahead of time. Since 2020, there has been a struggle of supply chain issues and long backorders from companies who specialize in the production of technology. Motorola is no exception to this issue, with batteries being a particularly difficult accessory to obtain in a timely manner. With some backorders exceeding six months, we encourage that all orders be placed with a possible delay in mind. 

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